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Friday, August 21, 2015

Western Union (R) Customer Services Center (CSC) vendor site to support Branches and Consumers

Department of Posts, India

O/o The Chief Postmaster General,

Odisha Circle, Bhubaneswar-751001,

Phone/Fax: 0674-2394362, e-mail: adbd-odi@indiapost.gov.in

No. FS/44-1/IMTS/2012 Dated at Bhubaneswar, the 18.08.2015.

The PMG Sambalpur/Berhampur Region

All SSPOs/SPOs of HQ Region.

Sub-: Western Union (R) Customer Services Center (CSC) vendor site to support Branches and Consumers.

Sir,

The e-mail in original received from Assistant Director General(FS I), Department of Posts, Dak bhawan, New Delhi dtd. 17.08.2015 regarding the above subject is forwarded herewith for information, guidance and necessary action at your end.

It is also intimated that the Western Union continuous endeavour to provide easy to use, secure and robust Consumer /Agent Support tools, effective from 1^st August, 2015 & moving to a new CSC vendor. The new CSC vendor site is empowered & equipped with latest Western Union CSC tools needed to provide one call resolution for the majority of the requests. The CSC will now have two dedicated toll free numbers for Consumers and Agents in line with Western Union global standards to improve our Consumer and Agent support experience.

Consumer Toll Free Number:- 1800 1027 111

Agent Support Toll Free Number :- 1800 1034 222

Please note that existing toll free number will continue to be active until November 16, 2015, having a recorded message informing callers of the new numbers. Agents may still continue to send their inquiries by e-mail to wu-indiacsc@westernunion.com. The new CSC vendor site will be able to support the existing services with more enhanced experience due to the availability of a number of CSC tools. The new site will provide the below services:

1. Money transfer status

2. Location Inquiry

3. TID Reset

4. Password Reset

5. Software Error

6. Break Fix Team

7. Software Installation / Reinstallation

8. WUPOS Reinstallation

9. MY WU Inquiry

10. Exchange Rate Inquiry.

Therefore, I am directed to request to circulate the letter for information of all concerned Offices/Units and staffs dealing with IMTS Business under your jurisdiction for information and necessary action.

This may be treated as most urgent. Yours faithfully,

(S.C.Sahoo) Asst. Director(BD)

O/o CPMG,Odisha Circle

Bhubaneswar-751001

Copy to:-

1. All SSPOs/SPOs of Sambalpur and Berhampur Region for information and necessary action.

2. All Sr. PM/ PM of HOs of Odisha Circle for information and necessary action.

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DHENKANAL POSTAL DIVISION AT A GLANCE

DIVISION OFFICE = 1 ( DHENKANAL ) SUB DIVISION OFFICES = 4 ( DHENKANAL, KAMAKHYA NAGAR, ANGUL EAST, ANGUL WEST) Administrative Set Up of Dhenkanal Revenue District: No. of Sub-Divisions : 3 No. of Tehsils : 8 No. of Municipalities/Corporation : 1 No. of N.A.Cs : 3 No. of Blocks : 8 No. of Police Stations : 15 No. of Gram Panchayats : 198 No. of Inhabited Villages : 1100 No. of Uninhabited Villages : 137 No. of villages : 1237 some maps of the Dhenkanal district. You can view the details of the district by reading the map. Dhenkanal Dist. Map Kamakhyanagar Assembly Constituency Map Dhenkanal Assembly Constituency Map Hindol Assembly Constituency Map Odapada Block (Village Map) Parjang Block (Village Map) Kankadahad Block (Village Map) Kamakhyanagar Block (Village Map) Hindol Block (Village Map) Gondia Block (Village Map) Bhuban Block (Village Map) Dhenkanal Sadar Block (Village Map) Parjanga Assembly Constituency Map Administrative setup of Angul District No. of Sub-Divisions : 4 No. of Tehsils : 8 No. of Municipalities/Corporation : 2 No. of N.A.Cs : 1 No. of Blocks : 8 No. of Police Stations : 22 No. of Gram Panchayats : 209 No. of Inhabited Villages : 1661 No. of Uninhabited Villages : 269 No. of villages : 1930 some maps of the Angul district. You can view the details of the district by reading the map. ANGUL DISTRICT MAP District Map With Sub-Division District Map with BLock Basin Map Forest Soil Map Catchchment Subcatchment Watershed Map Region Map Athamallik NAC Map Talcher Municipality Map 63-Athamallik Assembly Constituency 62-Chhendipada Assembly Constituency 61-Angul Assembly Constituency 60-Talcher Assembly Constituency Map 59-Pallahara Assembly Constituency Map Proposed Animal Husbandary Activity Angul Police Station Map RENENUE DISTRICTS = 2 ( DHENKANAL, ANGUL ) REVENUE SUB DIVISIONS = 8 ( ) HEAD OFFICES = 2 ( DHENKANAL, ANGUL ) SUB OFFICES = 52 ( ANALABERENI,BADASUANLO, BALIMI, BHAPUR, BHUBAN, DHENKANAL COLLEGE, DHENKANAL RAILWAY STATION, GADASILA, GONDIA, GOVINDPUR, HINDOL ROAD RAILWAY STATION, HINDOL, JUBULI TOWN, KAMAKHYA NAGAR, KANKADAHAD, MAHABIROD, MAHIMAGADI, MARTHAPUR, MATHAKARGOLA, MERAMANDALI, PARJANG, RASOL, TALMUL ... ANGUL BAZAR, ATHAMALLIK, BAGEDIA, BALANDA, BANARPAL, BANTALA, CHAINPAL COLONY, CHHENDIPADA, DEEPSIKHA, DERA, DEULABERA COLLIERY,HAKIMPADA, HULURUSINGHA, IGIT SARANG, JINDAL NAGAR, KANIHA, KHAMAR, KISHOREGANJ, KOSALA, NALCO NAGAR, NEHERU SHATABDI NAGAR, PALLAHARA, POLICE TRAINING COLLEGE ANGUL, RENGALI DAM SITE, RAJ KISHORE NAGAR, SAMAL BARRAGE TOWN, TALCHER, TALCHER THERMAL, TALCHER TOWN, VIKRAMPUR ) ... BRANCH OFFICES = 422 ( Aida B.O Akhuapal B.O Aluajharan B.O Amabapal B.O Ambapalas B.O Ambasarmunda B.O Anal B.O Anantapur B.O Angapada B.O Angul H.O Ankula B.O Anlajhari B.O Arahat B.O Arkil B.O Babandha B.O Badagundari B.O Badajarada B.O Badajhara B.O Badakamar B.O Badakantakul B.O Badakera B.O Badakhali B.O Badalo B.O Badanagena B.O Badasada B.O Badatribida B.O Badkerjang B.O Bainsia B.O Baisingha B.O Bajichowk B.O Bajrakote B.O Baladiabandha B.O Balanga B.O Balaramprasad B.O Balaramprasad B.O Balarampur B.O Balasinga B.O Balibo B.O Baligoroda B.O Balipasi B.O Balipatta B.O Ballahar Chhak B.O Baluakata B.O Bam B.O Bampa B.O Bamuan B.O Bamur B.O Banasingh B.O Bandhabhuin B.O Bangursinga B.O Bankual B.O Barada B.O Barada B.O Baragounia B.O Barasahi B.O Barihapur B.O Barkotia B.O Baruan B.O Basala B.O Basantapur B.O Basoi B.O Batagaon B.O Baulpur B.O Baunsapal B.O Baunsapokhari B.O Bedapada B.O Bedasasan B.O Belapada B.O Belatikiri B.O Beruanpal B.O Bhagirathipur B.O Bhairpur B.O Bhaliabolkateni B.O Bhejia B.O Bhejigotha B.O Bhusal B.O Bidharpur B.O Bido B.O Bijigol B.O Bileinali B.O Bimalabeda B.O Birasal B.O Biribolei B.O Biru B.O Bonda B.O Brahmanbil B.O Brahmaniapal B.O Budhapanka B.O Buhalipal B.O Burukuna B.O Champatimunda B.O Chandapur B.O Chandipal B.O Chandpur B.O Chandrasekharaprasad B.O Changudia B.O Chasagurjang B.O Chaulia B.O Chhotapada B.O Chintapokhari B.O Chirulei B.O Chitalpur B.O Damal B.O Dandasinga B.O Danra B.O Dashipur B.O Derang B.O Dhalapada B.O Dhalapur B.O Dhalpur B.O Dharampur B.O Dhirapatna B.O Dhokuta B.O Dighi B.O Dimiria B.O Dudurkote B.O Durgapur B.O Durgapur B.O Ekagharia B.O Ekatali B.O Gaham B.O Gahamkhunti B.O Gandamala B.O Gandanali B.O Gangijodi B.O Garh Nrusinghaprasad B.O Garh Palasuni B.O Garh Santiri B.O Garh Taras B.O Gengutia B.O Gengutia B.O Ghagarmunda B.O Ghantapada B.O Ghatipiri B.O Ghosar B.O Giridharaprasad B.O Gobara B.O Gobinda Bidyadharpur B.O Golabandha B.O Gopalprasad B.O Gorodia B.O Gotamara B.O Govindprasad B.O Gunadei B.O Gundichapada B.O Guneibil B.O Gurujang B.O Haladiabahal B.O Hamamira B.O Handapa B.O Handidhua B.O Hatura B.O Hensamul B.O Himitira B.O Ichhabatipur B.O Indipur B.O Injidi B.O Inkarabandha B.O Jagannathpur B.O Jagannathpur B.O Jagannathpur B.O Jamardihi B.O Jamudoli B.O Jamunakote B.O Jarada B.O Jarada B.O Jarapada B.O Jarasingha B.O Jayapurakateni B.O Jeranga Dehuri Sahi B.O Jharabeda B.O Jhili B.O Jineilo B.O Jiral B.O Kabera Madhapur B.O Kadala B.O Kadalimunda B.O Kaimati B.O Kakudia B.O Kakudibhag B.O Kalamchhuin B.O Kalanda B.O Kalandapal B.O Kalanga B.O Kalikaprasad B.O Kalingapal B.O Kalunigoda B.O Kaluria B.O Kalyanpur B.O Kamadhenukote B.O Kamalanga B.O Kamarda B.O Kampala B.O Kampsala B.O Kanaloi B.O Kanapura B.O Kandabindha B.O Kandarsinga B.O Kandasar B.O Kandhalo B.O Kandhapada B.O Kandhara B.O Kangula B.O Kanheipal B.O Kankadahad Sadar B.O Kankadasoda B.O Kankadpal B.O Kankalu B.O Kankili B.O Kankili B.O Kansamunda B.O Kansara B.O Kantapada B.O Kantapal B.O Kantapal B.O Kanteikolia B.O Kantiapasi B.O Kantimili B.O Kantiokateni B.O Kantioputasahi B.O Kantol B.O Kantor B.O Kapilash B.O Karadagadia B.O Karadapal B.O Karagola B.O Karamul B.O Karanda B.O Karnapur B.O Kashipur B.O Kasiadihi B.O Katada B.O Kendupada B.O Kerjoli B.O Khajuria B.O Khalari B.O Khalibereni B.O Khaliborei B.O Khandahatta B.O Khankar B.O Khankira B.O Kharagprasad B.O Khatakhura B.O Khemla B.O Khinda B.O Khurusia B.O Kiakata B.O Korada B.O Korian B.O Kotagara B.O Kothabhuin B.O Kottam B.O Krishnachandrapur B.O Krutibaspur B.O Kuanlo B.O Kudugaon B.O Kuio B.O Kukudang B.O Kukurpeta B.O Kulad B.O Kulei B.O Kuluma B.O Kumanda B.O Kumunda B.O Kumursinga B.O Kumusi B.O Kunjam B.O Kunua B.O Kurudol B.O Kusumjodi B.O Kusupanga B.O Kuturia B.O Lauloi B.O Letheka B.O Lodhani B.O Luhamunda B.O Luhasinga B.O Lunahandi B.O Machhakuta B.O Madhapur B.O Mahapada B.O Mahisapat B.O Mahulapada B.O Mahulapal B.O Mahulpal B.O Maidharpur B.O Maimura B.O Makuakateni B.O Malapura B.O Manapur B.O Mandar B.O Mangalpur B.O Manikmara B.O Manipur B.O Maruabil B.O Mathatentulia B.O Motta B.O Muktapasi B.O Mundeilo B.O Munduribeda B.O Nadhara B.O Nadiali B.O Nagaon B.O Nagira B.O Nakchi B.O Nalam B.O Nandapur B.O Natada B.O Nehru Satabdi Nagar(Bharatpu)r S.O Neulpoi B.O Nihalprasad B.O Nimabahali B.O Nisha B.O Nuabag B.O Nuagaon B.O Nuagarh B.O Nuahata B.O Nuakheta B.O Nuapada B.O Odasha B.O Odisha B.O Oskapalli B.O Padmabatipur B.O Paikapurunakote B.O Paiksahi B.O Pallahara S.O Panchapada B.O Pangatira B.O Papsara B.O Para B.O Parabil B.O Parang B.O Paratara B.O Patakumunda B.O Patala B.O Patamandir B.O Patrapada B.O Pedipathar B.O Phapanda B.O Phulapada B.O Pingua B.O Pipala B.O Pipalabahal B.O Podagarh B.O Podapada B.O Poipal B.O Pokatunga B.O Puruna Manitiri B.O Purunagarh B.O Purunakote B.O Radhadeipur B.O Radharamanpur B.O Raibol B.O Raijharan B.O Rainali B.O Rainrusinghpur B.O Raitala B.O Rajdang B.O Ramakrishnapur B.O Raniakata B.O Ranjagol B.O Rantalei B.O Rendapatana B.O Rengali B.O Roda B.O Saanda B.O Sadangi B.O Sadasivapur B.O Sahara Gurjang B.O Saida B.O Sakasingha B.O Samal B.O Samatangi B.O Sanahulla B.O Sanatribida B.O Sanjamura B.O Sanjapada B.O Sankapur B.O Sankhamur B.O Santarabandha B.O Santhapada B.O Santhapur B.O Sapoinali B.O Saptasajya B.O Saradhapur B.O Saradhapur B.O Sarakpatana B.O Saranga B.O Saruali B.O Seegarh B.O Seepur B.O Shankarpur B.O Siarimalia B.O Sibapur B.O Sibulapasi B.O Siminai B.O Sogar B.O Solada B.O Sorisiapada B.O Surapratapapur B.O Tainsi B.O Talabarkote B.O Talagarh B.O Talcher R.S. B.O Tangiri B.O Tapdhol B.O Tarava B.O Tariniposi B.O Tentulei B.O Tentuloi B.O Thakurgarh B.O Thokar B.O Tikarapada B.O Tubey B.O Tukuda B.O Tulasipal B.O Tumusinga B.O Turang B.O Tusar B.O Ugi B.O Urukela B.O )

ADDRESSES OF THE DISTRICT CONSUMER FORUMS

Orissa
1.
Angul
District Forum
Plot No. 1013 (P)
At/Po/Distt - Angul
Angul 759122
06764-231454
2.
Balasore
District Forum
Plot No. 778
Srikanthapur
Near Collectorate
Po/Distt. Balasore 756001
06782-263910
3.
Bargarh
District Forum
At Back Side Of Civil Court
Near Ranibandh
Ward No. 10
Po/Distt. Bargarh 768028
06646-231532
4.
Bhadrak
District Forum
Naripur Chhak
Po/Distt. Bhadrak 756100
06784-251910
5.
Bolangir
District Forum
Near Children Park
At/Po/Dist. Bolangir 767001
06652-233388
6.
Boudh
District Forum
Boudh Kunja Nivas
Po/Distt. Boudh 762014
06841-222419
7.
Cuttack
District Forum
Sector - 1
C.D.A. Colony
Near Sati Choura Chhak
Cuttack 753014
0671-2606339
8.
Deogarh
District Forum
Near Post Office
Plot No. 231/1337
At/Po - Deogarh Town
Distt. Deogarh 762014
06641-226879
9.
Dhenkanal
District Forum
Near Civil Court
Palace Road
Distt. Dhenkanal 759122
06762-224279
10.
Gajapati
District Forum
At/Po - Paralakhemundi
Jengaon Street
Distt. Gajapati 761201
06815-223127
11.
Ganjam
District Forum
Nehru Nagar - 9
Po - Gosani Nuagaon
Berhampur
Distt. Ganjam 760003
0680-2200860
12.
Jagatsinghpur
District Forum
At/Po/Distt.
Jagatsinghpur 754103
06724-220107
13.
Jajpur
District Forum
At Babel Bazar
Po/Distt. Jajpur 755081
06728-223498
14.
Jharsuguda
District Forum
Near Collectorate
Po - O.M.P. Line Distt.
Jharsuguda 768204
06645-270699
15.
Kalahandi
District Forum
At/Po - Bhawanipatna
Distt. Kalahandi 766001
06670-231008
16.
Kendrapara
District Forum
Plot No. 209
At Santa Sahi
Distt. Kendrapara
Near Police Station
Kendrapara 754211
06727-232030
17.
Keonjhar
District Forum
At-Po Keonjhar Distt.
Keonjhar 758001
06766-253390
18.
Khurda
District Forum
Plot No. 1159
Jagamara
At/Po - Khandagiri
Near Khandagiri Chhak
Distt. Khurda 751002
0674-2350122
19.
Koraput
District Forum
At/Po - Jeypore
Distt. Koraput 764004
06854-251792
20.
Malkanagiri
District Forum
Old S.B.I. Building
Po/Dist. Malkanagiri 764045
06861-230337
21.
Mayurbhanj
District Forum
At/Po - Baripada
Distt. Mayurbhanj 757001
06792-257574
22.
Nabarangpur
District Forum
At/Po/Distt. Nabarangpur
Nabarangpur 764059
06858-232780
23.
Nayagarh
District Forum
Po/Distt. Nayagarh
Nayagarh 752064
06753-252913
24.
Nuapada
District Forum
Nuapada Rajpur
Near Bhagabat Temple
Po/Distt. Nuapada 766105
06678-223624
25.
Phulbani
District Forum
At/Po/Distt. Phulbani
Phulbani 762001
06842-254363
26.
Puri
District Forum
Near Puri Womens College
At/Po/Distt. Puri
Puri 752001
06752-224781
27.
Rayagada
District Forum
At/Po/Distt. Rayagada
Rayagada
06856-223025
28.
Samabalpur
District Forum
At/Po/Distt. Sambalpur
Sambalpur 768001
0663-2410037
29.
Sonepur
District Forum
At/Po/Distt. Sonepur
Sonepur 767017
06654-220401
30.
Sundargarh - I
District Forum
At/Po/Distt. Sundargarh
Sundargarh 770001
06722-2273234
31.
Sundargarh - Ii
District Forum
Qr. No. C/13, Sector - 6
At/Po - Rourkela
Distt. Sundargarh
Rourkela 769002
06661-2273234

Label

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DHENKANAL POSTAL DIVISION AT A GLANCE

Friday, August 21, 2015

Western Union (R) Customer Services Center (CSC) vendor site to support Branches and Consumers

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