BSNL Selfcare Portal Registration for Online Customer Care

Indian Telecom Major has launched BSNL Selfcare Portal, which makes easier for all its customers with new Online Services available at their fingertips through Portal named as BSNL Selfcare. This customer care allows all new subscriptions / additional facilities like plan change, complaints of BSNL Broadband and Landline Services along with most required BSNL Online Payment.

BSNL Portal is a magical or technological doorway on web aimed to provide all BSNL client/customer facilities through Online Customer Care account. This delivers excellent measurable ongoing updated telecom services through a gateway called BSNL Selfcare Portal offered to each customer on Registration.

BSNL Landline and Broadband customers can enjoy with various services offered inside the BSNL Selfcare Portal as Submit a Complaint, Check Complaint Status, Submit a Service Request(Broadband Plan Change Online), Check status of a service requests, Check Order Status, Check Bills, Check Bill Payments, Download BSNL Duplicate Bill of last five months.

BSNL existing customers can also avail these facilities Online i.e. Apply New Landline Broadband Connection, Change BSNL Broadband Password, Check Broadband Billed Usage details, and Check Broadband Data Usage Unbilled, Check Call details, Check My Unbilled Call details, Submit Loyalty Redemption Request and many more. To enjoy all these facilities, here is the fully illustrated process for BSNL Portal Registration and BSNL Self Care Usage Process.

BSNL Selfcare Portal - Online Customer Care Account Login and Usage

BSNL Selfcare Portal services will be offered to the customers according to zone wise with Internet Address (URL) as follows on registration.
1. Logon to BSNL Selfcare Portal (Customer Care)
East Zone - http://selfcare.edc.bsnl.co.in
West Zone - http://selfcare.wdc.bsnl.co.in
North Zone - http://selfcare.ndc.bsnl.co.in
South Zone - http://selfcare.sdc.bsnl.co.in
(Customer can use the URL by not entering www in front of selfcare.xxx.bsnl.co.in )

BSNL Selfcare Portal Registration Page

BSNL Customer is encouraged to register themselves to avail various provided services and offers with their allotted Customer ID. BSNL Bill account number and Customer ID / Unique ID are two completely different identity parameters. Do not use Billing account number in the registration process. Customer ID usually may starts with 3 and Billing account by 8/9, but can be different for landline or broadband customer.

If the customer is availing BSNL Broadband connection they are advised to proceed the registration with “Do you have Broadband with Y option” along with Broadband user id for instant validation and confirmation to use the service. If the customer only having Landline connection without broadband, BSNL executive will validate the request by calling the customer and then confirmation will be given.

BSNL Selfcare Portal - Customer Usage Process

After Successful Login into Selfcare BSNL Portal, Initially “Home Page” of BSNL Customer Care Portal will open, and where all yours currently availed service will be displayed including any special discounts of the customer as complete profile.

For further information and requests please click on “Service” tab on the left upper corner of the page. After a click on that, you are ready by displaying all the services at right side of the page in "My Services" to make the requests of your BSNL Broadband Plans and Landline Plans to change the facilities and check the usage / payments etc.

For this BSNL Selfcare Portal Registration and Usage Process, the most recommended browsers are Internet Explorer 7.0 or higher, Mozilla Firefox 20 or higher and best viewing resolution is 1024 x 768.

So enjoy your best Online Customer Care Account as BSNL Portal, Manage your Telecom Services at your Fingers and Feel Great to be a high end BSNL Customer. This new service portal has offered all customer services at one place only as per customer requirements with an easy usage process, so that BSNL selfcare portal is called as the best BSNL Portal for all BSNL Services.