Circle Union writes to CHQ on problems arising out of CSI rollout in Odisha Circle

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Saturday, October 28, 2017

Circle Union writes to CHQ on problems arising out of CSI rollout in Odisha Circle

No. P3NFPE – Odisha / 15 – 10 / 2017

Dated at Bhubaneswar the 27^th October, 2017

Com. R N Parashar

General Secretary

AIPEU, Group-C, CHQ

Dada Ghosh Bhawan, New Delhi - 110008

Sub: - Problems arising out of CSI rollout in Odisha Circle

Respected Comrade,

This is to bring your notice that with the recent launch of the Pilot Project of Core System Integrator (CSI) in Cuttack City Division, the Department has been facing technical glitches for the past few days. Ever since the CSI rollout in the division on October 6, the shift from the old system is moving at a snail’s pace and this has slowed down the transactions in all most all the post offices across the Division.

As brought to the notice of this Circle Union by our Divisional Union, Cuttack City, all the staff members of Cuttack City Division have not been trained in operating new version of the software. The entire treasury branch of Cuttack GPO including supervisors are neither imparted with any training nor assigned with defined work as required under CSI environment. As a result, many important treasury functions are now stopped i.e. CTS cheque clearing works, remittance received/drawn from bank, payment through cheques and issue of cheques etc inviting serious public resentment.

In addition, all most all the single/double handed SPMs are unable log in and access to the CSI software due to non-availability of compatible hardware and thereby counter transactions have almost come to a halt inviting public anger. Contradictorily, suitable trained officials preferably User Champions are not available for instant solution.

In this context, we have written to / discussed severally with the Chief Postmaster General, Odisha Circle with request to defer next phase CSI roll out dates till installation of the required number of compatible hardware and smooth completion of proper User Champion and End-User Training to avoid future complicacies.

Now, the proposed 2^nd phase rollout on 17.10.2017 which had been rescheduled to 27.10.2017 has now been dropped since the TCS failed to resolve the existing issues by the dates so fixed.

As per information gathered from our staff members of Cuttack City Division who are presently working and members of other Divisions who are undergoing User-Champion / End-User training, the following deficiencies are coming to our notice.

1. The trainings are not being imparted as per TCS Blue Book on CSI which requires at least 18 days for User-Champion Training. Instead, our User-Champions are being imparted with such training for 8 days which becomes very difficult to follow and educate themselves to train the End-Users suitably. Similarly while the End-Users are to be trained in 11 modules for at least 29 days in average, they are practically being trained just for 3 days in Odisha Circle for two different modules only. The most unfortunate thing is that neither the User-Champions nor the End-Users are supplied with a guide book and the Trainers from TCS are moving hastily just to complete the training programme for name sake.

2. Both the hardware and software are not compatible as per TCS Blue Book for CSI. The mandatory check-list for compatible OS, updated service pack etc. are grossly ignored. It is too piteous that most of the offices in Odisha Circle are having pirated version of windows 7 which will certainly hamper data transfer.

In spite of several correspondences / discussions, the outdated systems, and other accessories like printers (both dot-matrix and laser including Pass Book Printers), barcode scanners etc beyond the prescribed life period have neither been condemned nor new systems supplied to suit the need of CSI as per Blue Book. Even when the CSI software interface is very large and can be properly view on 19 inches or more bigger size monitors, most of the post office are having small size (15 inches) monitors which put more strain on the of our officials. Every time the discussions are ended with paucity of funds for purchase of new systems / accessories as required.

Adding salt to the injury, no prompt and effective step is taken by the administration for immediate repairing of UPS, Generator and replacement of damaged batteries in spite of continuous discussions and correspondences. Many Post Offices are now running with direct current and suffering a lot during power failure. The offices in rural areas are the worst sufferers.

3. All the post offices in Odisha Circle migrated to CBS Finacle in Odisha Circle till date are having 512 Kbps under NSP-1 and 256 Kbps under NSP-2 irrespective of the systems in use by the offices. But as per TCS Blue Book for CSI, 1 Mbps is mandatory for offices having 1 or 2 PCs and similarly 3 Mbps is required for offices having more than 5 PCs. Regretfully, some post offices are there in Phulbani and Koraput Division where both NSP-1 and NSP-2 are non-functional. In spite of several discussions with both the Chief PMG and Regional PMG, the issues are still unsettled.

4. Another important thing to intimate that Odisha Circle has experimentally started RICT in three Divisions only. There are still 15 Divisions for RICT roll out. If CSI roll out is initiated without completing RICT, then the PMs/ SPMs working in MDGs/SOs will have to log in to B O User ID for every purpose, viz. Cash Receipt, Cash Remittance, Receipt of Accountable Articles, Rebooking of B O Transactions etc. Since the work has to be finished on the day itself, the BOs having huge number of transactions will certainly create problems for their Account Offices. Therefore, completions of RICT before CSI roll out needs to be considered first.

Therefore, under the above facts and circumstances, we would like to request you to take up the issue at the Directorate level for instructing Odisha Circle not to go ahead with the CSI roll out further till completion of RICT in the Circle and suitable solutions to the above hardware, software, connectivity and training issues.

Awaiting your positive action and immediate response.

With regards.

Yours Comradely,

(B SAMAL)

Circle Secretary

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DHENKANAL POSTAL DIVISION AT A GLANCE

DIVISION OFFICE = 1 ( DHENKANAL ) SUB DIVISION OFFICES = 4 ( DHENKANAL, KAMAKHYA NAGAR, ANGUL EAST, ANGUL WEST) Administrative Set Up of Dhenkanal Revenue District: No. of Sub-Divisions : 3 No. of Tehsils : 8 No. of Municipalities/Corporation : 1 No. of N.A.Cs : 3 No. of Blocks : 8 No. of Police Stations : 15 No. of Gram Panchayats : 198 No. of Inhabited Villages : 1100 No. of Uninhabited Villages : 137 No. of villages : 1237 some maps of the Dhenkanal district. You can view the details of the district by reading the map. Dhenkanal Dist. Map Kamakhyanagar Assembly Constituency Map Dhenkanal Assembly Constituency Map Hindol Assembly Constituency Map Odapada Block (Village Map) Parjang Block (Village Map) Kankadahad Block (Village Map) Kamakhyanagar Block (Village Map) Hindol Block (Village Map) Gondia Block (Village Map) Bhuban Block (Village Map) Dhenkanal Sadar Block (Village Map) Parjanga Assembly Constituency Map Administrative setup of Angul District No. of Sub-Divisions : 4 No. of Tehsils : 8 No. of Municipalities/Corporation : 2 No. of N.A.Cs : 1 No. of Blocks : 8 No. of Police Stations : 22 No. of Gram Panchayats : 209 No. of Inhabited Villages : 1661 No. of Uninhabited Villages : 269 No. of villages : 1930 some maps of the Angul district. You can view the details of the district by reading the map. ANGUL DISTRICT MAP District Map With Sub-Division District Map with BLock Basin Map Forest Soil Map Catchchment Subcatchment Watershed Map Region Map Athamallik NAC Map Talcher Municipality Map 63-Athamallik Assembly Constituency 62-Chhendipada Assembly Constituency 61-Angul Assembly Constituency 60-Talcher Assembly Constituency Map 59-Pallahara Assembly Constituency Map Proposed Animal Husbandary Activity Angul Police Station Map RENENUE DISTRICTS = 2 ( DHENKANAL, ANGUL ) REVENUE SUB DIVISIONS = 8 ( ) HEAD OFFICES = 2 ( DHENKANAL, ANGUL ) SUB OFFICES = 52 ( ANALABERENI,BADASUANLO, BALIMI, BHAPUR, BHUBAN, DHENKANAL COLLEGE, DHENKANAL RAILWAY STATION, GADASILA, GONDIA, GOVINDPUR, HINDOL ROAD RAILWAY STATION, HINDOL, JUBULI TOWN, KAMAKHYA NAGAR, KANKADAHAD, MAHABIROD, MAHIMAGADI, MARTHAPUR, MATHAKARGOLA, MERAMANDALI, PARJANG, RASOL, TALMUL ... ANGUL BAZAR, ATHAMALLIK, BAGEDIA, BALANDA, BANARPAL, BANTALA, CHAINPAL COLONY, CHHENDIPADA, DEEPSIKHA, DERA, DEULABERA COLLIERY,HAKIMPADA, HULURUSINGHA, IGIT SARANG, JINDAL NAGAR, KANIHA, KHAMAR, KISHOREGANJ, KOSALA, NALCO NAGAR, NEHERU SHATABDI NAGAR, PALLAHARA, POLICE TRAINING COLLEGE ANGUL, RENGALI DAM SITE, RAJ KISHORE NAGAR, SAMAL BARRAGE TOWN, TALCHER, TALCHER THERMAL, TALCHER TOWN, VIKRAMPUR ) ... BRANCH OFFICES = 422 ( Aida B.O Akhuapal B.O Aluajharan B.O Amabapal B.O Ambapalas B.O Ambasarmunda B.O Anal B.O Anantapur B.O Angapada B.O Angul H.O Ankula B.O Anlajhari B.O Arahat B.O Arkil B.O Babandha B.O Badagundari B.O Badajarada B.O Badajhara B.O Badakamar B.O Badakantakul B.O Badakera B.O Badakhali B.O Badalo B.O Badanagena B.O Badasada B.O Badatribida B.O Badkerjang B.O Bainsia B.O Baisingha B.O Bajichowk B.O Bajrakote B.O Baladiabandha B.O Balanga B.O Balaramprasad B.O Balaramprasad B.O Balarampur B.O Balasinga B.O Balibo B.O Baligoroda B.O Balipasi B.O Balipatta B.O Ballahar Chhak B.O Baluakata B.O Bam B.O Bampa B.O Bamuan B.O Bamur B.O Banasingh B.O Bandhabhuin B.O Bangursinga B.O Bankual B.O Barada B.O Barada B.O Baragounia B.O Barasahi B.O Barihapur B.O Barkotia B.O Baruan B.O Basala B.O Basantapur B.O Basoi B.O Batagaon B.O Baulpur B.O Baunsapal B.O Baunsapokhari B.O Bedapada B.O Bedasasan B.O Belapada B.O Belatikiri B.O Beruanpal B.O Bhagirathipur B.O Bhairpur B.O Bhaliabolkateni B.O Bhejia B.O Bhejigotha B.O Bhusal B.O Bidharpur B.O Bido B.O Bijigol B.O Bileinali B.O Bimalabeda B.O Birasal B.O Biribolei B.O Biru B.O Bonda B.O Brahmanbil B.O Brahmaniapal B.O Budhapanka B.O Buhalipal B.O Burukuna B.O Champatimunda B.O Chandapur B.O Chandipal B.O Chandpur B.O Chandrasekharaprasad B.O Changudia B.O Chasagurjang B.O Chaulia B.O Chhotapada B.O Chintapokhari B.O Chirulei B.O Chitalpur B.O Damal B.O Dandasinga B.O Danra B.O Dashipur B.O Derang B.O Dhalapada B.O Dhalapur B.O Dhalpur B.O Dharampur B.O Dhirapatna B.O Dhokuta B.O Dighi B.O Dimiria B.O Dudurkote B.O Durgapur B.O Durgapur B.O Ekagharia B.O Ekatali B.O Gaham B.O Gahamkhunti B.O Gandamala B.O Gandanali B.O Gangijodi B.O Garh Nrusinghaprasad B.O Garh Palasuni B.O Garh Santiri B.O Garh Taras B.O Gengutia B.O Gengutia B.O Ghagarmunda B.O Ghantapada B.O Ghatipiri B.O Ghosar B.O Giridharaprasad B.O Gobara B.O Gobinda Bidyadharpur B.O Golabandha B.O Gopalprasad B.O Gorodia B.O Gotamara B.O Govindprasad B.O Gunadei B.O Gundichapada B.O Guneibil B.O Gurujang B.O Haladiabahal B.O Hamamira B.O Handapa B.O Handidhua B.O Hatura B.O Hensamul B.O Himitira B.O Ichhabatipur B.O Indipur B.O Injidi B.O Inkarabandha B.O Jagannathpur B.O Jagannathpur B.O Jagannathpur B.O Jamardihi B.O Jamudoli B.O Jamunakote B.O Jarada B.O Jarada B.O Jarapada B.O Jarasingha B.O Jayapurakateni B.O Jeranga Dehuri Sahi B.O Jharabeda B.O Jhili B.O Jineilo B.O Jiral B.O Kabera Madhapur B.O Kadala B.O Kadalimunda B.O Kaimati B.O Kakudia B.O Kakudibhag B.O Kalamchhuin B.O Kalanda B.O Kalandapal B.O Kalanga B.O Kalikaprasad B.O Kalingapal B.O Kalunigoda B.O Kaluria B.O Kalyanpur B.O Kamadhenukote B.O Kamalanga B.O Kamarda B.O Kampala B.O Kampsala B.O Kanaloi B.O Kanapura B.O Kandabindha B.O Kandarsinga B.O Kandasar B.O Kandhalo B.O Kandhapada B.O Kandhara B.O Kangula B.O Kanheipal B.O Kankadahad Sadar B.O Kankadasoda B.O Kankadpal B.O Kankalu B.O Kankili B.O Kankili B.O Kansamunda B.O Kansara B.O Kantapada B.O Kantapal B.O Kantapal B.O Kanteikolia B.O Kantiapasi B.O Kantimili B.O Kantiokateni B.O Kantioputasahi B.O Kantol B.O Kantor B.O Kapilash B.O Karadagadia B.O Karadapal B.O Karagola B.O Karamul B.O Karanda B.O Karnapur B.O Kashipur B.O Kasiadihi B.O Katada B.O Kendupada B.O Kerjoli B.O Khajuria B.O Khalari B.O Khalibereni B.O Khaliborei B.O Khandahatta B.O Khankar B.O Khankira B.O Kharagprasad B.O Khatakhura B.O Khemla B.O Khinda B.O Khurusia B.O Kiakata B.O Korada B.O Korian B.O Kotagara B.O Kothabhuin B.O Kottam B.O Krishnachandrapur B.O Krutibaspur B.O Kuanlo B.O Kudugaon B.O Kuio B.O Kukudang B.O Kukurpeta B.O Kulad B.O Kulei B.O Kuluma B.O Kumanda B.O Kumunda B.O Kumursinga B.O Kumusi B.O Kunjam B.O Kunua B.O Kurudol B.O Kusumjodi B.O Kusupanga B.O Kuturia B.O Lauloi B.O Letheka B.O Lodhani B.O Luhamunda B.O Luhasinga B.O Lunahandi B.O Machhakuta B.O Madhapur B.O Mahapada B.O Mahisapat B.O Mahulapada B.O Mahulapal B.O Mahulpal B.O Maidharpur B.O Maimura B.O Makuakateni B.O Malapura B.O Manapur B.O Mandar B.O Mangalpur B.O Manikmara B.O Manipur B.O Maruabil B.O Mathatentulia B.O Motta B.O Muktapasi B.O Mundeilo B.O Munduribeda B.O Nadhara B.O Nadiali B.O Nagaon B.O Nagira B.O Nakchi B.O Nalam B.O Nandapur B.O Natada B.O Nehru Satabdi Nagar(Bharatpu)r S.O Neulpoi B.O Nihalprasad B.O Nimabahali B.O Nisha B.O Nuabag B.O Nuagaon B.O Nuagarh B.O Nuahata B.O Nuakheta B.O Nuapada B.O Odasha B.O Odisha B.O Oskapalli B.O Padmabatipur B.O Paikapurunakote B.O Paiksahi B.O Pallahara S.O Panchapada B.O Pangatira B.O Papsara B.O Para B.O Parabil B.O Parang B.O Paratara B.O Patakumunda B.O Patala B.O Patamandir B.O Patrapada B.O Pedipathar B.O Phapanda B.O Phulapada B.O Pingua B.O Pipala B.O Pipalabahal B.O Podagarh B.O Podapada B.O Poipal B.O Pokatunga B.O Puruna Manitiri B.O Purunagarh B.O Purunakote B.O Radhadeipur B.O Radharamanpur B.O Raibol B.O Raijharan B.O Rainali B.O Rainrusinghpur B.O Raitala B.O Rajdang B.O Ramakrishnapur B.O Raniakata B.O Ranjagol B.O Rantalei B.O Rendapatana B.O Rengali B.O Roda B.O Saanda B.O Sadangi B.O Sadasivapur B.O Sahara Gurjang B.O Saida B.O Sakasingha B.O Samal B.O Samatangi B.O Sanahulla B.O Sanatribida B.O Sanjamura B.O Sanjapada B.O Sankapur B.O Sankhamur B.O Santarabandha B.O Santhapada B.O Santhapur B.O Sapoinali B.O Saptasajya B.O Saradhapur B.O Saradhapur B.O Sarakpatana B.O Saranga B.O Saruali B.O Seegarh B.O Seepur B.O Shankarpur B.O Siarimalia B.O Sibapur B.O Sibulapasi B.O Siminai B.O Sogar B.O Solada B.O Sorisiapada B.O Surapratapapur B.O Tainsi B.O Talabarkote B.O Talagarh B.O Talcher R.S. B.O Tangiri B.O Tapdhol B.O Tarava B.O Tariniposi B.O Tentulei B.O Tentuloi B.O Thakurgarh B.O Thokar B.O Tikarapada B.O Tubey B.O Tukuda B.O Tulasipal B.O Tumusinga B.O Turang B.O Tusar B.O Ugi B.O Urukela B.O )

ADDRESSES OF THE DISTRICT CONSUMER FORUMS

Orissa
1.
Angul
District Forum
Plot No. 1013 (P)
At/Po/Distt - Angul
Angul 759122
06764-231454
2.
Balasore
District Forum
Plot No. 778
Srikanthapur
Near Collectorate
Po/Distt. Balasore 756001
06782-263910
3.
Bargarh
District Forum
At Back Side Of Civil Court
Near Ranibandh
Ward No. 10
Po/Distt. Bargarh 768028
06646-231532
4.
Bhadrak
District Forum
Naripur Chhak
Po/Distt. Bhadrak 756100
06784-251910
5.
Bolangir
District Forum
Near Children Park
At/Po/Dist. Bolangir 767001
06652-233388
6.
Boudh
District Forum
Boudh Kunja Nivas
Po/Distt. Boudh 762014
06841-222419
7.
Cuttack
District Forum
Sector - 1
C.D.A. Colony
Near Sati Choura Chhak
Cuttack 753014
0671-2606339
8.
Deogarh
District Forum
Near Post Office
Plot No. 231/1337
At/Po - Deogarh Town
Distt. Deogarh 762014
06641-226879
9.
Dhenkanal
District Forum
Near Civil Court
Palace Road
Distt. Dhenkanal 759122
06762-224279
10.
Gajapati
District Forum
At/Po - Paralakhemundi
Jengaon Street
Distt. Gajapati 761201
06815-223127
11.
Ganjam
District Forum
Nehru Nagar - 9
Po - Gosani Nuagaon
Berhampur
Distt. Ganjam 760003
0680-2200860
12.
Jagatsinghpur
District Forum
At/Po/Distt.
Jagatsinghpur 754103
06724-220107
13.
Jajpur
District Forum
At Babel Bazar
Po/Distt. Jajpur 755081
06728-223498
14.
Jharsuguda
District Forum
Near Collectorate
Po - O.M.P. Line Distt.
Jharsuguda 768204
06645-270699
15.
Kalahandi
District Forum
At/Po - Bhawanipatna
Distt. Kalahandi 766001
06670-231008
16.
Kendrapara
District Forum
Plot No. 209
At Santa Sahi
Distt. Kendrapara
Near Police Station
Kendrapara 754211
06727-232030
17.
Keonjhar
District Forum
At-Po Keonjhar Distt.
Keonjhar 758001
06766-253390
18.
Khurda
District Forum
Plot No. 1159
Jagamara
At/Po - Khandagiri
Near Khandagiri Chhak
Distt. Khurda 751002
0674-2350122
19.
Koraput
District Forum
At/Po - Jeypore
Distt. Koraput 764004
06854-251792
20.
Malkanagiri
District Forum
Old S.B.I. Building
Po/Dist. Malkanagiri 764045
06861-230337
21.
Mayurbhanj
District Forum
At/Po - Baripada
Distt. Mayurbhanj 757001
06792-257574
22.
Nabarangpur
District Forum
At/Po/Distt. Nabarangpur
Nabarangpur 764059
06858-232780
23.
Nayagarh
District Forum
Po/Distt. Nayagarh
Nayagarh 752064
06753-252913
24.
Nuapada
District Forum
Nuapada Rajpur
Near Bhagabat Temple
Po/Distt. Nuapada 766105
06678-223624
25.
Phulbani
District Forum
At/Po/Distt. Phulbani
Phulbani 762001
06842-254363
26.
Puri
District Forum
Near Puri Womens College
At/Po/Distt. Puri
Puri 752001
06752-224781
27.
Rayagada
District Forum
At/Po/Distt. Rayagada
Rayagada
06856-223025
28.
Samabalpur
District Forum
At/Po/Distt. Sambalpur
Sambalpur 768001
0663-2410037
29.
Sonepur
District Forum
At/Po/Distt. Sonepur
Sonepur 767017
06654-220401
30.
Sundargarh - I
District Forum
At/Po/Distt. Sundargarh
Sundargarh 770001
06722-2273234
31.
Sundargarh - Ii
District Forum
Qr. No. C/13, Sector - 6
At/Po - Rourkela
Distt. Sundargarh
Rourkela 769002
06661-2273234

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DHENKANAL POSTAL DIVISION AT A GLANCE

Saturday, October 28, 2017

Circle Union writes to CHQ on problems arising out of CSI rollout in Odisha Circle

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IS GENERATOR FUNCTIONAL AT YOUR POST OFFICE ?

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