CONTENTS
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THE CONSUMER PROTECTION ACT, 1986 | |
CHAPTER – I PRELIMINARY | |
1. | Short title, extent, commencement and application |
2. | Definitions |
3. | Act not in derogation of any other law |
CHAPTER – II CONSUMER PROTECTION COUNCILS | |
4. | The Central Consumer Protection Council |
5. | Procedure for meetings of the Central Council |
6. | Objects of the Central Council |
7. | The State Consumer Protection Councils |
8. | Objects of the State Council |
8A. | The District Consumer Protection Council |
CHAPTER – III CONSUMER DISPUTES REDRESSAL AGENCIES | |
9. | Establishment of Consumer Disputes Redressal Agencies |
10. | Composition of the District Forum |
11. | Jurisdiction of the District Forum |
12. | Manner in which complaint shall be made |
13. | Procedure on admission of complaint |
14. | Finding of the District Forum |
15. | Appeal |
16. | Composition of the State Commission |
17. | Jurisdiction of the State Commission |
17A. | Transfer of cases |
17B. | Circuit Benches |
18. | Procedure applicable to State Commissions |
19. | Appeals |
19A. | Hearing of Appeal |
20. | Composition of the National Commission |
21. | Jurisdiction of the National Commission |
22. | Power of and procedure applicable to the National Commission |
22A. | Power to set aside ex parte orders |
22B. | Transfer of cases |
22C. | Circuit Benches |
22D. | Vacancy in the Office of the President |
23. | Appeal |
24. | Finality of orders |
24A. | Limitation period |
24B. | Administrative Control |
25. | Enforcement of orders of the District Forum, the State Commission or the National Commission |
26. | Dismissal of frivolous or vexatious complaints |
27. | Penalties |
27A. | Appeal against order passed under section 27 |
CHAPTER – IV MISCELLANEOUS | |
28. | Protection of action taken in good faith |
28A. | Service of notice, etc. |
29. | Power to remove difficulties |
29A. | Vacancies or defects in appointment not to invalidate orders |
30. | Power to make rules |
30A. | Power of the National Commission to make regulations |
31. | Rules and regulations to be laid before each House of Parliament |
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