SPCOD ARTICLES FAQ, ISSUES AND SOLUTION

SPCOD Articles   FAQ, Issues And Solutions

Issue-1:

Speed net package is automatically closed when the article number is scanned in Transfer-to-postman option 

Solution:

The pin code of this article is not of your office. Simply return the article by writing pin code mismatch. To login speednet, press cntrl+alt+del select task manager, select process tab click on speednet.exe and click on end process. Now open speednet again. 

(To return article, open speednet operator login -> press Cntrl+C press enter key 3 times, scan the article and close bag after scanning all other articles.)

Issue-2

Article is not listed when article number is scanned in transfer-to-postman option. 

Solution-: 

Type the article number instead of scanning. Now one message will be shown. “No article data”. Go to supervisor of speednet tools->request resnd COD booking data-> scan the article and click on appropriate button. Exit and run speednet communication.

Try to transfer after an hour. If data is still not available, track the article in indiapost website. 

for kerala Circle

If the booking data is not available, mail the article number) with subject booking data issue) to ecommerce.keralapost@gmail.com. Data will be received next day.

COMMON OMISSIONS 

1. Many offices will account BPCOD amount correctly in daily account but corresponding article will not be shown as delivered in BO remarks option in postman operator. The sender will not get the amount until you show the article as delivered in BO remarks screen of postman module and verification in supervisor.

2. What if you forgot to show delivery of some CODs which are actually delivered and accounted?

Solution. Go to BO remarks option of COD in postman and select the article and click OK. Now go to COD verification screen without changing the date, click on fetch after selecting the concerned BO. Now the article will be shown. After this, select the date on which the amount is actually accounted. Now click on verify option.

Thanks to Rajesh C R