Taking of Fraud prevention measures-Debit Freeze to 0340 etc.
Respected Sir/Madam
In continuation of earlier fraud prevention measures taken vide SB Order 5/2016 along with its Addendum, the competent authority has decided to take the following further measures:-
- Complete Debit Freeze to office account 0340. No withdrawal/debit transactions can be done from this office account;
- wherever posting of accounts closed by BO are to be posted, the repayment account ID should be changed to office account 0339.
- At the time of closure of any account, if payment is to be made by Postmaster Cheque, then repayment account ID should be entered as 0340 account.
- Arrears/GPF or any payments to be made to serving employees with the approval of competent authority should be made from the Salary Account 0409 and not from 0340.
- All other Government Subsidies should be done from the DBT Account 0410.
- If customer has a Savings Account in CBS Post Office, Closure proceeds of all RD/TD/MIS/NSC/KVP/SCSS accounts, can be credited to customer's Savings Account by selecting 'Transfer' mode, but the Savings Account and any of the RD/TD/MIS/NSC/KVP/SCSS Account should be under same CIF or there should be a match between at least one of the CIFs if there is a joint account. In case of CIF Mismatch error, please first merge both the CIFs after due verification if required and then proceed for closure.
- During account opening & account modification of RD/TD/MIS/NSC/KVP/SCSS
accounts, before entering customer's Savings account as repayment account or Repayment of interest credit account, user has to ensure that only SB account which has the same CIF as the TDA type account can be linked. In case of error, both the CIFs of same depositor have to be first merged by doing due verification. - No Intersol withdrawal transaction of more than Rs.25,000/- at the counter either through cash or transfer of through POSB Cheque (except for new investment) should be allowed. This validation is being placed in Finacle also.
Please circulate these changes/measures to all CBS Post Offices urgently.
With regards,
Sachin Kishore
Director (CBS)
Sansad Marg,
Dak Bhavan
Sachin Kishore
Director (CBS)
Sansad Marg,
Dak Bhavan
Subject: Re: Addendum of SB order no. 5/2016
Respected Sir/Madam
Karnataka Circle has sought following clarifications on Addendum-to SB Order 5/2016. These are being circulated to all circles for information and necessary action please:-
- Point no.9 has contradictory lines wherein it is said that 'offices with two supervisors can carry out security pledge or release activity using HAFSM menu' in 1st few lines and at the end it is said that 'no other office should use HAFSM menu even having two supervisors.'
Clarification :- The text"'no other office should use HAFSM menu even having two supervisors." should be treated as deleted from Point No.9.
- Point no.12 it is mentioned that customers should not be forced to produce PB during deposit/withdrawal(except BO accounts). Whether the same is applicable, if the customers wants to withdraw by SB-7 voucher. Also please confirm whether intersol transaction is allowed with out PBs in both the cases.
Clarification:- Passbook is not required even withdrawal is sought through SB-7 and at any other SOL.
With regards,
Sachin Kishore
Director (CBS)
Sansad Marg,
Dak Bhavan
Sachin Kishore
Director (CBS)
Sansad Marg,
Dak Bhavan
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