User Management in Finacle

 Office of The Chief Postmaster General, Odisha Circle, Bhubaneswar

Dear Sir/Madam,

                  I am directed to intimate/request the following.

User Management in Finacle

 

No. CBSCPC/1-19/UserID/2016

 

While exercising User Management especially in SOL / Role change, Delete/Undelete in Finacle, problem is being faced at CBS CPC as well as CEPT level due to existence (availability) of Inventory (stock) with user.

 

At present POSB Cheque is the only inventory (as pre-printed KVP & NSC has been discontinued from 01.07.2016).

 

To avoid the above problem, POSB Cheques may be kept in stock (DL i.e. Double Lock) instead of any User and the same may be given to user from DL at the time of need.

 

Therefore, it is requested to kindly instruct all the CBS Offices (SOLs) under your jurisdiction on the following.

1)      If any Finacle user has stock (inventory) of pre-printed KVP & NSC, then the same may kindly be sent to DL-Double Lock or ZZ-Ext location whichever is applicable/returned to CSD Bhubaneswar as intimated earlier.

2)      If any Finacle user has stock (inventory) of POSB Cheques, then the same may kindly be sent to DL-Double Lock and at the time of need the same may be brought from DL-Double Lock to User concerned, splited as per number of cheque leaves in one cheque book and thereafter may be issued to the customer.

Co-operation on the issue is highly solicited for smooth management of Finacle user ID.

Sincerely,

K N Satapathy

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 i/c-SPoC (CBS & ATM)-Supervisor, CBS CPC, Odisha

for Chief PMG, Odisha