Non updation of Registered letter in India Post Tracking

Non updation of Registered letter in India Post Tracking

• Please use latest version (7.9.6 ) of RNet Communication and Postman application.
• Kindly ensure that your office details configured in r net related modules are same as your office details available in r net central master data as the RNet Communication software communicates with the Server based on the pincode, nd code and Office Type selected in Point of Sale.
• Please ensure that Postman module day-end is done properly at your office. 
• Please use the Create delivery/undelivered article message option available in postman supervisor 3 or 4 times after day end and try . 

If the issue is not resolved, Please check for errors in any in the log and error log folders.If there are errors, please forward the log and error log folders to CEPT through HDMS