Instructions from CPC(CBS) on Interoperable ATM in DOP

Instructions from CPC(CBS) on Interoperable ATM in DOP

Dear All,

As you are aware DOP ATMs are interoperable, however still under observation for a week. As many ATMs were not online/kept open, patches pushed centrally by switch team could not be deployed in such ATM sites. Due to this non DOP ATM cards are not working in those ATM locations.

As per directorate orders all the DOP ATMs should be functioning and kept open 24X7. Hence, kindly instruct all the ATM site located SOLs to personally check the ATM screen by using other bank ATM cards and do some sample transactions. If the other bank cards are not functional in those ATMs please consolidate such ATM location details with ATM ID and SOLID for taking up the issue with respective vendor for early rectification by 02/01/2017 1100 hrs positively.

Thanks & regards,

Incharge Operations, DOP ATM Unit

CBS-CPC, 4th Floor, Bengaluru GPO Building
Bengaluru-560001
080-22850173, 18004252440

postatm@indiapost.gov.in

Note:

Previously, people with accounts in postal department can only use the services of the India Post ATMs.

Now Reserve Bank of India (RBI) has approved the India Post's proposal for interoperability of its ATMs with other banks.

Equipped with a wide network of core banking solution (CBS) branches, Pensioners and other savings bank account holders, including Monthly Income Scheme (MIS) account holders with the postal department need not hence-forth wait in long queues for withdrawal of cash. They could withdraw up to a maximum of Rs.10,000 at a time from any ATM in India with the ATM cards issued to them.